Customer Support

Shipping charges are calculated by weight using the Australia Post standard shipping rates.

 

Shipping service options and delivery times
Serena Hair online orders are shipped and delivered on business days (Monday through Friday, excluding public holidays). All orders are subject to authorization. Only authorized orders will be processed and shipped.

Below are the shipping service options and delivery times available for your Serena Hair online package. Please select the option that best suits your delivery needs during "checkout."

 

Standard Australia Post option

  • Most orders shipped via standard service are processed and shipped in 1 - 2 business days, depending on product availability.

  • All orders will be shipped via Australia Post.

 

Standard Australia Post delivery times

  • Most orders shipped via standard Australia Post service are delivered within 5 -7 business days from the order's ship date.

 

Overnight Australia Post option

  • Most orders shipped via overnight Australia post option and placed by 3:00 pm est on business days will be processed and shipped the same day, depending on product availability.

 

Overnight Australia Post delivery times

  • Most orders shipped via overnight service are delivered within one (1) business day from the order's ship date.

 

Shipping & Delivery

THANK YOU!

ABOUT SERENA HAIR

Serena Hair are Melbourne Hairstylists and mobile wedding  hairstylists and makeup artists, servicing Melbourne.

0405 278 520

Tanjil Court, Dandenong North VIC 3175

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