Shipping Rules and Restrictions
Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays in Australia. Most orders with overnight Australia Post option will be shipped the same business day if placed by 3:00 pm est some items sold by Serena Hair require special handling as specified by federal, state and local regulations governing the transport of these items. the method of shipment for these items is dictated by these regulations. at Serena Hair we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding.
* we are currently unable to accept orders to be billed or shipped to destinations outside of Australia & New Zeland.
Free shipping rules and restrictions